Customer Support Agent

Location Huddersfield, Yorkshire
Salary GBP
Job Type Full Time
Posted 16 days ago
Reposted 2 days ago
Company The Recruitment Co
Contact The Recruitment Co

CUSTOMER SUPPORT AGENTS REQUIRED

  • Location: Huddersfield
  • Free Parking, and accessible by public transport
  • Basis: Full-Time/Permanent Contract - working 5 out of 7 days (will include bank holidays & weekends)
  • 30 days holiday per year
  • Salary = 24960 + Bonuses
  • Welcoming/Friendly Team
  • Regular training and update sessions

The Primary function of the role:
Being the first point of contact for customers to assist with their enquiries, resolve issues, and ensure all customers have a positive experience to maintain customer satisfaction and loyalty.

Requirements:

  • Attention to detail and good levels of organisation
  • Developed verbal and written communication skills -able to speak to a wide range of customers
  • Listening Skills
  • Proactive approach to problem solving and addressing customer needs.
  • The ability to Multitask
  • Positive attitude to drive sales and work well as a team.

Hours of work 5 days out of 7 including one weekend day per week -

Typical hours would be 3 x 8.30 -5.30/1 x 8-5 and 1 weekend day 9am-5pm

CPHudds

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.