Last updated: 2nd June 2021
CustomerServiceJobsMarket is an online job website (www.customerservicejobsmarket.com) providing services to job seekers to assist them with finding jobs relevant to their skills. CustomerServiceJobsMarket is a part of JobServe USA Corporation whose registered office is at 6120 Parkland Blvd, Suite 101, Mayfield Heights, OH 44124.
CustomerServiceJobsMarket is a Data Controller and processes personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable national law.
Information that we collect
Visitors to our websites
When you visit www.customerservicejobsmarket.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
Use of job seeker services
CustomerServiceJobsMarket provides a limited number of services to assist Job Seekers finding jobs.
How we use the information you provide to us
In order for CustomerServiceJobsMarket to provide you with job seeking services we need to collect personal information from you. You provide us with your information in the following ways:
- When you make a job application
- When you set up a job alert
- When you set up an Expired Job Notification
- When you use our website or mobile services
- In emails and letters
Data Protection law requires CustomerServiceJobsMarket to process your personal information lawfully, fairly and in a transparent manner. The law says we are allowed to use your personal information only if we have proper reason to do so. This includes sharing it outside CustomerServiceJobsMarket. We must have one or more of these reasons:
- To fulfil a contract we have with you
- When you consent to it
- When it is in our legitimate interest (we have a business or commercial reason)
- When it is our legal duty or vital to protect someone’s life
Here is a list of all the ways we may use your personal information and which of the reasons we rely on to do so. If we rely on legitimate interest, we will tell you what that is.
|What we use your personal information for
||Our legitimate interests
||How long we keep your personal information
|Making a job application directly on CustomerServiceJobsMarket
||Job Applications are kept for 90 days
|Creating a Job Alert
||Until you turn it off or delete it
|Sending you an Expired Job Notification
||For the length of time you specify when setting up the Notification, up to 10 days.
When you contact us by:
- Our legitimate interest
- Fulfil a contract
- Providing you with information to assist you with your query
- Assist you with using our services
- Using your feedback to develop our services
|Online forms are kept for a maximum of 1 year and emails a maximum of 5 years
|When you speak with us on the telephone, recording your call
- Our legitimate interest
- Fulfil a contract
- Assist you with your query/request
- Train our staff
|For a maximum of 90 days.
Information that we share
We do not share personal information with companies, organisations and individuals outside of CustomerServiceJobsMarket and its group of companies, apart from when you make a job application directly on the CustomerServiceJobsMarket website and we disclose your details to the advertiser of the job listing as stated above.
Your rights regarding your information
You have the right to access, update and delete the personal information we hold about you at any time. The only reason we would be unable to delete information at your request is where there is a legitimate legal reason why we are obligated to keep it.
We obtain your consent to share your personal information with the advertiser of a job listing each time you make an application on the CustomerServiceJobsMarket website and therefore the right to withdraw consent is not applicable.
How we protect your information
We are committed to protecting the security of your personal information. Your information is encrypted and held on secure systems managed by CustomerServiceJobsMarket and its group of companies in accordance with legislative requirements, industry standards and technology.
If you have any queries relating to our use of your information, please contact our data protection representative via our contact form
or the contact details below.
Click to send an email
CustomerServiceJobsMarket c/o JobServe USA Corporation,
6120 Parkland Blvd, Suite 101, Mayfield Heights, OH 44124