Why Patients Need YouOur manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You'll help bring medicines to the world even faster by embracing challenges, imagining what's possible and taking action.
What You Will AchieveIn this role, you will lead the team accountable for the Customer Service and Site Planning function at the McPherson, Kansas site, which is one of the largest Pfizer manufacturing sites in the world, supplying upwards of 120MM units of medicines to patients each year.The Customer Service function includes customer interface, demand and supply management, Long Range Volume Forecast process, capacity and volume analysis and order fulfillment. The Customer Service Team is the liaison between Global Supply Chain and the McPherson Site to monitor market inventory levels, working with operations and above site teams on priorities and processing orders timely and accurately to meet our supply commitments.
You will also have Planning oversight and responsibilities which include buying and planning of raw materials, Active Pharmaceutical Ingredients (API) and components to support production requirements; master scheduling of filling, inspection & packaging lines, leading the Site Operations Plan (S&OP) and volume forecasting activities, Managing inventory of raw materials, work-in-process and finished goods, including identifying areas of optimization, and leading the Material Review Board (MRB).How You Will Achieve ItCustomer ServiceGovernance over % in stock, lead time attainment and overall customer service levels for McP site to be a highly orchestrated supply networkConnection between the site and above-site groups to monitor market inventory levels, supply issues, customer requests and ordersSecures accurate demand plan for the site by proactively managing changes and exceptions in multiple systemsAnalyzes and negotiates supply strategy and maintains supply chain agreements with each customerCoordinates customer communications and site customer service metricsInteracts with multiple plant departments to ensure that customer service and inventory goals are met Supports new product launches, product transfers and change projects Provides input into the site Sales/Demand and Operations Planning processSupports audits and provides necessary batch trackingResponsible for coordination of discontinuation and product transfers, as the initial point of contact to start the process at the site (WO charges, master data updates, planning modifications, etc.)Interaction with US deployment team to coordinate outbound shipments to the DCs for domestic or ROW supply.
Develop and maintain Drug Product rate standards, process simulations, and systems to input and collect production data. Drive key aspects of the annual budget process, working closely with Finance and Production management. PlanningBuying and PlanningManage and coordinate the placement of purchase orders for all procured items in support of production schedulesPartner with Procurement to improve overall supplier performance, identify plans to mitigate supply issues, and meet Price Per Variance (PPV) targetsEstablish appropriate safety stock levels to ensure inventory coverage of procured items, including new product introductions/launchesMaster SchedulingManage the development and coordination within the established frozen period of a daily and weekly production schedulePartner with Above Site Planning to ensure volume forecast is aligned with demonstrated capacities and operational performanceAssure maintenance of an accurate production schedule for all production areas (filling, inspection, labelling, packaging)Own the Site Operations Plan (S&OP) volume forecasting process, and lead governance meetings to review performance against planInventory ManagementManage the creation of the Site inventory budget in partnership with Finance and Above-Site PlanningEstablish business processes to ensure Site meets inventory budget, identify opportunities to optimize inventory and follow up on action plansAssure a Material Review Board is routinely conducted to review status of aging inventory, and generation of Material Destruction Orders (MDOs) in compliance with Corporate and Site proceduresManage the return goods authorization and vendor credits processesPartner with Logistics/Warehouse and Operations to assure accurate inventory management of raw materials, work-in-process and finished goods quantitiesQualificationsMust-HaveBachelor's degree with 7+ years of relevant experience in pharmaceutical or similarly regulated industry experience OR Master's degree with 6+ years of experience in pharmaceutical or similarly regulated industry experience3+ years at the managerial level successfully directing and developing staff level colleaguesExcellent verbal and written communication skills, presentation skills, ability to share vision, direction, and data with colleagues across all levels and in a wide range of different work groupsDemonstrated skills in leading, planning, integrating, coordinating similar/related teams, work processes and/or functions.
Thorough knowledge of continuous improvement methodologies, including LeanDemonstrated interpersonal leadership and accountability in day-to-day interactions with focus on customer needs and process requirements is requiredDemonstrated skills in developing employee and customer relationships, facilitating trust and understandingCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impactMust-HavePharmaceutical industry experience preferredExposure to multiple manufacturing practices, supply chain management, inventory maintenance and project management experience highly desirableAPICS or related certificationSAP experienceNon-Standard Work Schedule, Travel or Environment RequirementsThe McPherson site is a 24-hour/7-day operation. Job may require work outside of standard work hours to support business needs. Weekend and evening work may be required as supply situations dictate.
Travel < 10%Other Job Details:Last Date to Apply for Job: January 7, 2024Relocation support availableWork Location Assignment: On PremiseThe annual base salary for this position ranges from $127,400.00 to $212,200.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program.
We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S.
Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure.
Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Logistics & Supply Chain Mgmt.